CoverBridge
Full-stack policy admin system with automated underwriting for a mid-market carrier writing $120M in annual premium.
The Challenge
CoverBridge was running their entire book of business on a legacy policy admin system from 2007 that required manual data entry for every quote, couldn't support new product lines, and took 3–5 business days to bind a policy. Brokers were leaving for competitors with faster turnaround. A full platform replacement was overdue — but they needed it delivered in months, not the 18–24 months quoted by established insurance technology vendors.
Our Approach
Configurable rating engine with versioned rule sets allowing underwriters to modify product parameters without engineering involvement
ML-augmented risk scoring pipeline ingesting 12 third-party data sources (Lexis, D&B, OFAC, weather, claims history) for automated decisioning
Event-sourced policy lifecycle ensuring every state change — quote, bind, endorse, renew, cancel — is auditable and reversible
Temporal-based workflow orchestration for claims processing with SLA tracking, escalation rules, and parallel adjuster assignment
Results
To Production
Faster Quote-to-Bind
Broker Submission Volume
“We were told by three vendors that replacing our policy admin system would take 18 months minimum. alphabench scoped it in two weeks and shipped production in fourteen. The broker portal alone tripled our submission volume. I've never seen an engineering team move this fast without cutting corners.”
James Whitfield
CEO, CoverBridge Insurance Group
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